Privacy Policy — Pactara

Pactara ("we", "us", or "our") operates the Pactara mobile app and website (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service you agree to this policy.

1. Who we are

Pactara
2727 Travis St, Apt 321
Houston, TX 77006
Contact: support@pactara.app

2. Information we collect

Information you give us

Account details: name, email, password, and profile photo.
Group content: group names, memberships, invites, and messages.
Check-ins: short videos recorded in-app, mood selections, and notes.
Contacts you choose to invite (names and phone numbers you tap to add).
Support messages you send us.

Information collected automatically

Device information (model, OS version, language, timezone).
Push notification tokens so we can send group and reminder notifications.
Usage and diagnostic events via Mixpanel (screens viewed, actions taken).

Payment information

Subscriptions are processed by Apple through the App Store and managed via RevenueCat. We do not receive or store your payment card details. We receive subscription status (active, trial, expired) from RevenueCat.

3. How we use your information

To provide, maintain, and improve the Service.
To deliver check-ins, group messages, streaks, and reminders.
To send transactional emails and push notifications.
To measure usage and improve features (Mixpanel analytics).
To detect, prevent, and address abuse, fraud, and security issues.
To comply with legal obligations.

4. How we share information

Group members. Your name, avatar, check-ins, and messages are visible to members of the groups you join.
Service providers. We share limited data with vendors who help us run Pactara: Lovable Cloud (hosting and database), RevenueCat (subscriptions), Apple (billing and push), and Mixpanel (analytics).
Legal. We may disclose information if required by law or to protect the rights, safety, or property of Pactara or others.
Business transfers. If Pactara is involved in a merger, acquisition, or asset sale, your information may be transferred.

We do not sell your personal information.

5. Data retention

We keep your information for as long as your account is active or as needed to provide the Service. You can delete your account at any time from in-app Settings or by emailing support@pactara.app. We may retain limited data as required by law or for legitimate business purposes such as fraud prevention.

6. Security

We use industry-standard safeguards to protect your information, including encryption in transit. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Children

Pactara is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, email support@pactara.app.

9. International users

Pactara is operated from the United States. By using the Service you consent to the transfer and processing of your information in the United States.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be announced in the app or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact

Questions? Email support@pactara.app.